Hi Kevin,
Without a doubt we are at fault for not responding in a timely fashion in most cases and honestly I have no real excuses as I am here and available via live chat nearly 24/7 (bottom right on every page). I haven't received any email or contact from you and this is the first I have heard of any issues. I respect people have no choice but to jump to conclusions but I am here nearly 24/7, 95% people contact via live chat and the forums aren't to active so i am not monitoring 24/7 like i would normally be. One issue we are trying to resolve is I use to own a website which was sold a couple years back but is spamming us 20,000 emails a day and yes some emails are getting caught and we are trying our best to weed through them to catch the quality ones.
I understand what it looks like and where your coming from.. but let's get your issue resolved. Can you please give me more info in terms of 404 error? I assume it is with the wget command I will take a quick peak as everything else seems to be working. The IP added to the system is your servers main ip correct?
Thanks and again sorry,
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