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Old 06-24-2010, 04:42 AM   #11 (permalink)
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William,

Got it installed, I am burned out so will work on the template configuration in the morning.

Thanks allot for all your help, sorry I was so testy with you. Just that I have been burned by what apeared to be legit services before.
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Old 06-24-2010, 05:33 AM   #12 (permalink)
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Quote:
Originally Posted by earthrat View Post
William,

Got it installed, I am burned out so will work on the template configuration in the morning.

Thanks allot for all your help, sorry I was so testy with you. Just that I have been burned by what apeared to be legit services before.

It's not a problem, honestly if i am not responding to something for any reason just message me on live chat I am always around unless sleeping pretty much. I am suppose to be getting notifications but it seems now and days everything is going to junk or not being delivered. Going to switch email providers to see if it helps as it sure is making me look bad when I am always here.

Let me know if you have any issues
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Old 06-24-2010, 04:02 PM   #13 (permalink)
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I know how you feel, I have the same trouble and have just turned off all spam features due to so many good emails getting trapped. Seems everyone is spam to the filters any more.

O.K. So call me stupid but when I go into WHM and Try to add the new theme to a package. The new theme does not show up. I followed your directions and made sure to chmod and run ./installskin.sh to finish the install. It all looked good and did not throw any errors.

Is there something I am missing or am I trying to edit the theme in the wrong area? It does not show up in the Theme manager either. Do I need to restart any of the services?

For the sake of argument my cPanel is running 11.25.0-S46156 WHM 11.25.0 - X 3.9 Below is a record of how the install went. I do see this tar: Element.tar.gz: Cannot open: No such file or directory was not found once I started the ./installskin.sh.


2010-06-24 09:39:59 (268 KB/s) - `index.html.1' saved [18523]

tar: Element.tar.gz: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error exit delayed from previous errors
Setup Complete. Starting to Rebuild Language Files
info [build_locale_databases] Begin update of locale databases
Updating 'ar' locale ...
... 'ar' complete.

Updating 'bg' locale ...
... 'bg' complete.

Updating 'bn' locale ...
... 'bn' complete.

Updating 'de' locale ...
... 'de' complete.

Updating 'el' locale ...
... 'el' complete.

Updating 'en' locale ...
... 'en' complete.

Updating 'es' locale ...
... 'es' complete.

Updating 'fi' locale ...
... 'fi' complete.

Updating 'fr' locale ...
... 'fr' complete.

Updating 'hi' locale ...
... 'hi' complete.

Updating 'hu' locale ...
... 'hu' complete.

Updating 'id' locale ...
... 'id' complete.

Updating 'it' locale ...
... 'it' complete.

Updating 'ja' locale ...
... 'ja' complete.

Updating 'ko' locale ...
... 'ko' complete.

Updating 'nl' locale ...
... 'nl' complete.

Updating 'no' locale ...
... 'no' complete.

Updating 'pl' locale ...
... 'pl' complete.

Updating 'pt' locale ...
... 'pt' complete.

Updating 'pt_br' locale ...
... 'pt_br' complete.

Updating 'ro' locale ...
... 'ro' complete.

Updating 'ru' locale ...
... 'ru' complete.

Updating 'sl' locale ...
... 'sl' complete.

Updating 'sv' locale ...
... 'sv' complete.

Updating 'th' locale ...
... 'th' complete.

Updating 'tr' locale ...
... 'tr' complete.

Updating 'zh' locale ...
... 'zh' complete.

Updating 'zh_cn' locale ...
... 'zh_cn' complete.

info [build_locale_databases] Finished updating and modifying locales databases
Langauge Files have been rebuilt
Last edited by william; 06-24-2010 at 06:49 PM.
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Old 06-24-2010, 06:59 PM   #14 (permalink)
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As we talked on live chat just wanted to update that this has been fixed just so people don't think I am not handling the issue
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Old 08-10-2010, 01:23 PM   #15 (permalink)
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Quote:
Originally Posted by william View Post
Hi Kevin,

Without a doubt we are at fault for not responding in a timely fashion in most cases and honestly I have no real excuses as I am here and available via live chat nearly 24/7 (bottom right on every page). I haven't received any email or contact from you and this is the first I have heard of any issues. I respect people have no choice but to jump to conclusions but I am here nearly 24/7, 95% people contact via live chat and the forums aren't to active so i am not monitoring 24/7 like i would normally be. One issue we are trying to resolve is I use to own a website which was sold a couple years back but is spamming us 20,000 emails a day and yes some emails are getting caught and we are trying our best to weed through them to catch the quality ones.

I understand what it looks like and where your coming from.. but let's get your issue resolved. Can you please give me more info in terms of 404 error? I assume it is with the wget command I will take a quick peak as everything else seems to be working. The IP added to the system is your servers main ip correct?

Thanks and again sorry,

I AM ALSO TRYING TO REACH YOUR COMPANY .. man get with it. PLEASE. i have asked you cpntact me via like 5 emails. I mean you have no support.

and bull that you are on the chat 24/7 i tried to reach you for 3 days. all lies. i guess.. PEOPLE BE WARE BEFORE GIVNG THIS GUY YOUR MONEY .. the skins are great but 2 of the apps I bioght the script did not even work.
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