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09-04-2012, 09:01 AM
| #1 (permalink) |
| CPSkins Customer
|  Support not existing?
Hello, I paid my Direct Admin Skin on 31.8.2012 with installation and logo changing services. I have not receive any actions for the installation service yet, even I have asked it for two times. Today is 4.9.2012, I think 5 days should have a time even to respond to my emails? Br, Your client |
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09-11-2012, 10:23 PM
| #2 (permalink) |
| CPSkins Customer
| Same problem
Same problem here, i have purchased 3 directadmin skins, but no support!!! I really need the download links!!!!! HELP ME! PLEASE! |
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09-12-2012, 12:12 AM
| #3 (permalink) |
| Administrator
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I would like to deeply apologize for all your hassles and your 100% 5 days is just not acceptable and would like to get this resolved for both. Please email me direct at admin@cpskins.com wih your username, logo and info i will resolve this right away. I will also add back any time missed. |
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09-12-2012, 02:04 AM
| #4 (permalink) |
| Administrator
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Actually I am really confused, juntunen - your license is active please email me details for logo install nedhosting - Your licenses are all active what is the issue you are having? rather confused with the chargeback as your account is just fine waiting for your ip to activate so please explain. |
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09-12-2012, 12:53 PM
| #5 (permalink) |
| CPSkins Customer
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Nice to hear you William, I have mail you several times. Could you please answer some of those. Br, J |
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09-20-2012, 04:40 AM
| #6 (permalink) |
| CPSkins Customer
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I'm frustrated also - I sent two emails AND forum PM's because I cannot get my download links to work. Can you please help William? The approval of download links seems a little silly to me for existing customers. Thanks! |
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09-21-2012, 01:56 PM
| #7 (permalink) |
| CPSkins Customer
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I give up, I'll just file a chargeback. I've contacted you via email, forum PM etc... It's been days now. Thanks, Ryan |
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09-21-2012, 01:58 PM
| #8 (permalink) |
| Administrator
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I fixed this last night for you? also sent you an email? what is the issue your still having?
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10-06-2012, 05:27 PM
| #9 (permalink) | |
| CPSkins Customer
| Quote:
The problem is that i can't download the three themes and when i try to register the ip it won't work.... Hope you can help me! Greetings, Thijs | |
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